Delete your account and data

App: My Football Hero (developer: Onullan 오늘란)

1. How to delete

In the app: go to Settings › My data › Delete account and confirm. Your account and records are deleted straight away (latest app version). In older versions of the app this sends a request instead, and we delete everything within 7 days as described below.
If you can't use the app, send a request in one of these ways. Your Member ID is at the top of Settings in the app.
- In the app, go to Settings › Support › Contact us and choose "Delete account".
- Or email eggfortoday@gmail.com with the subject "Account deletion request" and your Member ID in the message.
We check the Member ID and delete the account within 7 days, then let you know.

Deleting your account does not cancel a subscription. Cancel the Pro Contract separately: iPhone — Settings › [your name] › Subscriptions; Android — Google Play › Payments & subscriptions › Subscriptions.

2. What we delete

Your account (Member ID, access code, nickname, activity records) and your Google or Apple sign-in link (account ID and email address). If you signed in with Apple, we also ask Apple to remove the link.
Messages you wrote in club chat, match chat and one-to-one transfer chats, your reactions, cheers and their likes, your lounge posts and likes (a lounge you created passes to its oldest member, or is deleted if no one is left), likes you gave to players, your block list, and reports
Your wife message usage count, the Competitive wife's notes and recent lines, and your post-match interview answers. Wife conversations kept inside your cloud saves and backups are deleted with them; any AI reply you reported is deleted with your support requests
Rewarded ad records, IP addresses and invite records
Your country, language and time-zone settings, age band and safety notes, and (for accounts outside Korea) the wife's notes and the fingerprints of her lines kept on our server
Competitive mode records (your registered players, club and match records, Crowns and items in your account storage), and any player photo you made public along with its reports. Remaining Crowns and anything you bought are lost too, and can't be restored
Cloud saves and save backups on our server (and their copies at our storage provider, within about an hour), support requests and the AI notes on them, error reports, gameplay activity records and notification tokens

3. What we keep after deletion

Purchase records (product, transaction number, time of payment, country and currency): kept for 5 years, as required by Korean consumer law for electronic transactions, then deleted. Purchase consent records (which consent wording was shown at checkout, when, for which product) are kept with them.
Wife message safety records (time, how it was detected, level, country, language — no message text) stay for up to 400 days from when they were made, no longer linked to you.
A note that your Member ID was deleted and when; a record of which players already received OVR milestone rewards (no personal details — this stops the same reward being claimed twice); and our staff action log.
Public records such as the Hall of Fame keep the player's name, but your nickname is replaced with "Deleted user".
Deleted data can remain in our disaster-recovery backup copy for up to 7 days before it is overwritten.
Information already sent to Anthropic for the AI features is deleted by Anthropic within 30 days (longer only if flagged under its usage policy). Staff alerts already posted in our internal Slack workspace (for example your nickname and a support summary) are not removed by account deletion.

4. Deleting a career is not deleting your account

If you delete one career, the players you sent from it into Competitive mode stay there. To remove them, use Withdraw from Competitive on each player, or delete your whole account.

5. Data on your device

Your career saves are stored on your device. They are deleted when you uninstall the app or clear its data in your device settings.

Onullan (오늘란) · Owner: Hanna Kwon · Business registration no. 826-94-02108 · eggfortoday@gmail.com